WordPress Development FAQs
Frequently asked questions.






General FAQs
How much does a WordPress website cost?
WordPress website costs vary based on complexity and requirements. Simple off the shelf websites start from $2000, while complex custom web design and development starts at $4,000+. We provide detailed quotes after understanding your specific needs.
How long does it take to build a WordPress website?
Most WordPress websites take 3-8 weeks from start to launch. This includes web design, development, content integration, and testing. Rush projects can be accommodated with additional resources.
Do you provide WordPress maintenance and support?
Yes, we offer comprehensive WordPress maintenance including security updates, backups, performance monitoring, and technical support. Our WordPress Maintenance plans start from $75/month and include priority support.
Can you fix a hacked WordPress website?
Absolutely. We specialise in WordPress emergency repairs including malware removal, security breaches, and broken site recovery. Most repairs are completed within 24-48 hours with same day service available for urgent cases.
Do you work with businesses outside Sydney?
While we're based in Sydney, we work with clients across Australia and internationally. We have successfully delivered projects for clients across multiple countries, including the UK, United States, Canada, and New Zealand. We understand the nuances of working across different time zones and cultural contexts, adapting our style and project approach to suit each client's regional requirements. This international experience has strengthened our ability to manage projects remotely whilst maintaining the high standards our clients expect, regardless of location.
What makes Kinski & Bourke different from other WordPress developers?
We're a boutique WordPress development duo with 15+ years experience. You work directly with Anthony and Craig, not junior developers or account managers. We focus on long term relationships, personal service, and websites that drive real business results.
Do you build eCommerce websites?
Yes, we specialise in WooCommerce development for online stores. This includes product catalogue setup, payment gateway integration, inventory management, and mobile optimised shopping experiences.
Can you redesign our existing WordPress website?
Definitely. We offer WordPress website redesigns to modernise outdated sites, improve performance, enhance mobile responsiveness, and increase conversions. We can work with your existing content or help create new material.
Do you provide SEO optimisation?
Yes, all our WordPress websites include basic SEO optimisation including proper heading structure, meta descriptions, and fast loading times. We also offer advanced SEO services for businesses looking to improve their search rankings.
What happens if something goes wrong with our website?
All our websites include a warranty period for any development related issues. For ongoing peace of mind, our WordPress Maintenance plans provide priority support, regular backups, and immediate assistance when problems arise.
Support Plan FAQs
What WordPress support plans do you offer?
We offer three WordPress support plans to suit different business needs. Our Basic Plan ($75/month) is perfect for personal blogs and small business websites. Our Intermediate Plan ($135/month) covers 2 websites and suits medium sized businesses. Our Complete Plan ($225/month) handles 3 websites and is ideal for larger eCommerce and high traffic corporate sites.
What's included in your Basic WordPress support plan?
Our Basic Plan ($75/month) includes monthly backups, automatic WordPress core/plugin updates, security monitoring, uptime monitoring with alerts, and email support with 48 hour response times. It's perfect for small business websites that need essential maintenance.
How many websites are covered in each plan?
The Basic Plan covers 1 website, the Intermediate Plan covers 2 websites, and the Complete Plan covers 3 websites. If you need support for more websites, we can create a custom plan to suit your needs.
How often do you backup WordPress websites?
Backup frequency depends on your plan level. Basic Plan includes monthly backups, Intermediate Plan provides weekly backups with offsite storage, and Complete Plan offers daily backups with offsite storage for maximum security.
Do you offer content updates as part of your support plans?
Yes, our Intermediate Plan includes 1 hour of monthly content updates (text, images, etc.), and our Complete Plan includes 2 hours of content updates per month. Basic Plan focuses on technical maintenance only.
What's your response time for WordPress support requests?
Response times vary by plan. Basic Plan clients receive email support within 48 hours, Intermediate Plan clients get priority support with faster response times, and Complete Plan clients have access to on demand support via online chat for urgent issues.
Can I save money on longer support plan commitments?
Yes! We offer discounts for longer commitments. Choose quarterly billing and save 5%, or choose yearly billing and save 10% on any plan level. All plans can be cancelled anytime.
What kind of security monitoring do you provide?
Security monitoring scales with each plan. Basic Plan includes basic security scans to detect vulnerabilities, Intermediate Plan adds comprehensive security scans and malware removal, and Complete Plan provides continuous real time security monitoring with immediate threat response.
Do you provide performance optimisation?
Yes, performance optimisation is included in our higher tier plans. Intermediate Plan includes basic performance checks and optimisations to enhance site speed, while Complete Plan implements advanced performance techniques for maximum speed and user experience.
Can I upgrade or downgrade my WordPress support plan?
Absolutely. You can change your plan level at any time to match your growing business needs. All plans can be cancelled anytime, and we're flexible in working with you to find the right level of support.
Ready to start your project?
Get a free consultation with Sydney's WordPress development experts.
Our team is ready to discuss your project requirements and provide a detailed proposal. Whether you need a simple business website or a complex eCommerce solution, we have the expertise to deliver exceptional results.
Call 02 9072 1260 or contact us online for your free consultation.
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