Birch & Waite

WordPress Rebuild

Birch and Waite required a complete website overhaul to reflect their premium brand positioning. The new digital presence needed to serve both retail consumers and professional chefs while highlighting their commitment to fresh high quality ingredients.

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Birch & Waite website homepage displayed on desktop browser showing hero section with brand messaging, kitchen team photography and gourmet food product imagery.
birchandwaite.com.au
Birch & Waite website displayed on tablet device showing multi-column layout with fresh chilled product information, professional chef kitchen photos and product cards. close
birchandwaite.com.au
Birch and Waite mobile website showing product details for Gourmet Pulled Pork Burger with Smokey Chipotle Mayonnaise and corresponding dish photography. close
birchandwaite.com.au
Birch & Waite mobile website showing single column layout with product card for Roasted Sesame Sweet Potato and Chicken Salad with food photography. close

The challenge

The legacy site was difficult to navigate and failed to communicate the distinct product lines for retail and professional audiences. Birch & Waite needed a robust platform that could handle recipe integration, store locators, and detailed product specifications. Specific challenges included:

  • Restructuring complex product categorisation
  • Unifying the retail and professional user journeys
  • Implementing a highly searchable recipe database
  • Ensuring mobile performance for chefs on the go
  • Upgrading legacy code to a modern framework

Our approach

We developed a dual pathway user experience to separate retail products from professional foodservice offerings seamlessly. This allowed us to tailor the messaging and user interface to distinct audience segments without diluting the core brand identity.

By migrating the platform to a custom WordPress build, we gave the internal marketing team full control over product updates and content publishing. The architecture was specifically mapped to improve organic search visibility for recipe and product queries.

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Dual pathways

We created distinct user journeys for retail consumers and professional chefs.

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Recipe integration

We built a dynamic recipe database to inspire product usage.

store
Store locator

We implemented geographical search to drive fast in store conversions.

Key outcomes

01
Streamlined navigation
Streamlined navigation
Users can easily toggle between professional and retail product catalogues.
Streamlined navigation feature showing Professional Kitchen toggle with Products and Inspiration tabs for Birch & Waite website.
02
Enhanced recipe library
A highly visual recipe section encourages product discovery and long tail search traffic.
Enhanced recipe library showcase displaying grid of gourmet food photography including roasted dishes, tacos and fresh ingredient preparation.
03
Custom WordPress CMS
The internal team can update products, stockists, and recipes without developer intervention.
Custom WordPress CMS interface showing The story of Birch & Waite with golden sphere imagery on dark background.
04
Responsive architecture
Fast load times and mobile optimisation improve user experience across all devices.
Responsive architecture information card highlighting Fresh Chilled and Ovo-lacto Vegetarian product attributes for Birch & Waite.

Design system

The visual language reflects the premium nature of Birch & Waite products. We utilised high quality food photography and generous whitespace to create an editorial feel that highlights freshness and quality.

The interface design relies on subtle interactive elements to guide users through the product categories without overwhelming the primary content.

Colour palette

Typography

Intelo Medium

Intelo Medium

Intelo Thin

Intelo Thin

Imagery direction

Technical build

We constructed a lightweight custom WordPress theme to ensure optimal page speed and technical SEO compliance. The database architecture was structured to support schema markup for recipes and products.

  • Custom post types for products and recipes
  • Advanced Custom Fields integration for easy content management
  • Geographic store locator API integration
  • Schema markup for rich search results
  • Automated image optimisation protocols
  • Secure hosting and caching configuration

Website experience

home
Homepage

The homepage clearly segments the audience immediately while showcasing hero product imagery and current campaigns.

nutrition
Product discovery

Users locate specific items through intuitive filtering by dietary requirement, category, or format.

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Professional portal

Foodservice professionals access bulk sizing information and commercial contact forms directly.

Recipe discovery page for Birch & Waite displaying grid of gourmet dishes including vegetable stir-fry, seared meat with greens, and egg salad with navigation carousel and "More Inspiration" button.
Birch & Waite sauces category page featuring plated dish with asparagus and hollandaise sauce on dark background with product filter options.
Birch & Waite product page showing "Smooth and Creamy" item with dish photography, nutritional information, allergen details, and serving suggestions.

Related solutions

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